"I wanted to say thank you very much for your support for our all Ontario Tupperware event. WOW…what a great day we all had…your Hilton Garden Inn was perfect in every way….you accommodated our request and provided the best service…thank you….Because of your commitment to Tupperware I think you have raised the bar for what many people expect.. thank you very much again."

G.F., Tupperware, December 2011

"There are not enough words to express our gratitude to you and your staff for the dedication, professionalism, and care shown before, during and after our Convention. Your readiness to help us out, coupled with your friendly cooperation, made our convention, and us, a true success. We appreciate and admire everything you have done for us."

L.F., July 2011

"On behalf of myself, the corporate team and the entire Global Wealth Trade group I would like to express our thanks for the wonderful work your staff did during our conference March 03 – 07. The entire staff from the Front Desk, to Housekeeping, to the Servers both in the restaurant and during our banquet meals were always courteous, professional and helpful. You have an amazing team at your hotel, and I hope to continue working with all of you for many years to come."

S.Y., Global Wealth Trade, March 2011

SNAP Vaughan East Newspaper - November 2010

Dreams Take Flight Gala

On October 21st, Dreams Take Flight hosted their annual fundraising Gala "An Evening of Dreams". The event raises proceeds which are then directed to help send children in need of a special day to Walk Disney World's Magic Kingdom in Orlando, Florida. Children chosen for the flight include those with life threatening illnesses, physical or mental challenges and those who come from other disadvantaged situations. This year's event, held at the Toscana Banquet Hall, was the 22nd installment. Those in attendance enjoyed great hospitality courtesy of the site and various activities including an auction table. Special guests included Linda Jackson, York Regional Police Deputy Chief Bruce Herridge, Walter Gretzky and a guest who on board the first ever flight 21 years ago. Visit www.dreamstakeflight.ca and offer your support to an organization that provides the opportunity for disadvantaged kids, despite their conditions, the opportunity to experience the magic of being a child.

"We want to thank you and all the staff at the Hilton Garden Inn for your tremendous support and assistance during the whole wedding process. You personally have been a pleasure to work with over the past year and we truly appreciate everything that you did for us...before and during the wedding weekend.

Please pass on our sincere appreciation to the front desk staff who greeted our guests with courtesy and handled the basket distribution exercise professionally. Also extend our special thanks to all who were involved with the Brunch on Sunday. The decor and the food surpassed our expectations; there was a nice "buzz" to the room on Sunday and it reflected everyone's focused efforts to achieve what Carole and I were trying to achieve.

...It has been a pleasure to deal with you and the hotel; our sincere thanks."

C.&D., November 2010

"Your assistance this morning was much appreciated.  I must say that I have never met two people that embody the meaning of hospitality like the two of you.  You helped turn a bad situation into a marvelous one. Thank you very much!!!"

R.F., Fazzari & Partners LLP, November 2010 

" I wanted to send a note to make you aware of the outstanding service we recently received from the entire staff at the Hilton Garden Inn Vaughan... I felt like I was being treated with the upmost courtesy, respect, professionalism, and a genuine interest in helping make my event the best it could be.  I sincerely hope you have some sort of a reward system and that they all receive due credit.  As I wanted to be ready for the morning set up prior to my event I also decided to stay in your hotel.  The room was fantastic; the pool clean and well cared for, the restaurant food delicious.  I have already reserved the banquet facility for next year and we have a bi-election debate booked for your hotel as well.  Please ensure this email is sent to the appropriate management team so that all of your staff at the Hilton Garden Inn knows that their efforts are appreciated." ...

"I want to thank each and every one of you for helping me realize my dream.  The Hilton head office will be hearing about the fantastic service we received.  Not just with the planning and execution of the show but with every step along the way.  You are truly gracious hosts and our dining experience Saturday night and accommodation in your hotel was also top notch.  I will be in touch soon with more photos and willmake sure the Metroland family hears about this as every division is constantly planning shows, Christmas and client socials, etc.  Sincerely"

D.M., York Region Media Group, October 2010

"Just want to say a HUGE thank you for all your assistance with our QBR meetings!  You were always prompt with answers, and responded quickly to changes, and as such, you made our hectic lives so much easier!!"

S. & P., Grand and Toy, October 2010

"This is a thank you and your staff for a wonderful and very well organized function on my son's wedding on Oct 3, 2010. The food was excellent as was the service and location.

it was a pleasure doing business with you and your establishment. I am particularly appreciative of your gesture of providing a prayer room for my guests.

Please accept sincere thank on behalf of myself and my family."

"It has been a very good stay. The staff (front desk and house keeping) are very helpful. Banquet was successful! Excellent Staff!"

Y.W., October 2010

"Thank you so much for accommodating all our guests for our wedding. My father and I were also thrilled with the brunch your hotel provided. Our guests all raved about the food. Thank you for helping us to show them our appreciation."

M.D & S.D, September 2010

"I wanted to say than you so much for everything you did for us. You and the staff at Hilton were amazing and we got amazing feedback from our guests. So many said that it was the best wedding they have ever been to and a lot of that was based on how amazing you all we're. My sincere gratitude for helping us and more especially me through our wedding."

G.B., September 2010

"Thank you so much for all your help in organizing my sister's wedding. Our guests, along with the bride and groom, found your hotel to be very equipped, the staff very polite and efficient and they said their experience was unforgettable!!!

So after all the emails and all my paranoia... it all worked out thanks to your organization and efficient management of a neurotic planner (me!!!)!

All the best, have a great busy holiday season, and I will (and already have) recommend your hotel to future groups."
A.M., September 2010

“We again very much enjoyed our stay with you. The staff that checked us in were extremely pleasant and most helpful. When we reached our beautiful room it was most inviting, clean and comfortable. The breakfast this morning was everything you could ask for. The freshly cooked eggs were a special feature. We greatly appreciated the very friendly and helpful staff, what a team. We travel a lot and we know that our stays here with you are going to be top notch. Thank you”

T&L, May 2010

"I wanted to follow up on the great stay and experience my colleagues and I had at the hotel. The Restaurant Manager and his staff were absolutely the best! I constantly stay in hotels and this by far was one of the best experiences. The Tuesday night they also had a complimentary wine and appetizer appreciation...What a nice touch and the staff and management were all there to help out. I had a great stay and will stop in and eat at the restaurant anytime I am in the area. Thank you.."

C.B., May 2010

"A heartfelt THANK YOU for all your efforts in assisting with my event. Everything was PERFECT! You can count on my business for any future events I am responsible for hosting."

J.L., Toys R Us, April 2010

"I just wanted to send a quick e-mail to thank you and the team for all your help with the National Pharmaceutical Congress and Canadian Healthcare Marketing Awards. It was a wonderful day and everything ran like clock work."

C.D., National Pharmaceutical Congress, March 2010

" We wanted to let you know what made all the difference in the world to our stay was your staff. We feel your entire staff, without exception, went way out of their way, to make our stay, our guests visits, our celebration of our Mom's Life & Our Family Reunion, very, very enjoyable.

The food was also very good, however, it was the uplifting & Positive Attitude of your staff that really made the difference.
Please pass on our compliments and our thanks to all of those that treated us so well."

B&P, March 2010

"This is a note of thanks to you and your staff for providing amazing (excellent) service to me personally and my wife and our group from
global weath trade. I know many times during the weekend you were extremely busy but you went above and beyond to service us.
Please pass this along to your wonderful staff and your manager and Corporate Team and ownership.

All the best and thanks for the 10+ service. You far exceeded our expectations."

S.R., Global Wealth Trade, March 2010

"On behalf of Lachman Consultant Services, Inc., we would like to acknowledge the sincere and gracious hospitality and service extended to our 38 specialists on assignment in the Toronto area. You and your staff have been very accommodating to requests and have gone out of your way to make the Hilton Garden Inn in Vaughan, Ontario feel like our home away from home. Our travel agents have commented that the staff at this hotel is the most professional and responsive group they deal with at any hotel chain.

Your restaurant staff, including chefs, servers and bartenders, provides exceptional and friendly service. The food service is truly “five star” and as we can attest from our extensive travels, at the top of any restaurants. The other staff members including Housekeeping, maintenance staff, front desk and others always have a friendly and professional smile and are sincerely interested in proving top rate service and accommodations for our Specialists.

We can clearly see the evidence of our leadership and style that you promote and expect from yourselves and your staff. All are truly dedicated to making our experience at your Hotel the best.

We have built great trust and respect with you and your staff and feel we can always count on your professional and courteous service as well as your ongoing friendship.

We have stayed at many hotels in our careers and this is the first time a hotel has provided us an exceptional dinner to celebrate the holidays and our ongoing relationship. The menu was amazing, the service impeccable, the decorations remarkable and personal interactions the best of the best.

We travel the world extensively and our preferred hotels have been and remain from the Hilton Hotels Corporation. Please share this note with all the Hilton Employees that make our home away from home so delightful.”

R.J.S., President of Lachman Consultant Services, December 2009

"On behalf of Gamma Delta Psi Fraternity International , thank you for your considerable efforts in making our 130th Anniversary Reunion at the Hilton Garden Inn Vaughan a weekend to remember.

I continue to receive accolades and praise for the hotel facilities and service from our members, many whom traveled across the USA and Canada to attend.  Further commendations are extended to the entire Hotel personnel including the front desk, service and banquet departments.

Many, many thanks to you for personally addressing our every need, and the special attention to detail during our Friday Reception and Saturday Banquet.  We look forward to future events at your hotel."

M.K., Gamma Delta Psi Fraternity International, December 2009

"...how thankful I am to all your staff for a job well done on my daughters and son-in-laws special important day. People are still talking about the food that we had, the excellent presentation of it and most of all the taste. I have been told by a lot of people that they have never had meat as good as the ones we had. I am highly recommending Toscana and all of its staff...Again a job well done and I am really pleased with everything that happened that day. You should all be proud of yourselves for an outstanding job. Thank you all!"
J.C, September 2009

“"I travel to Toronto 3-4 times a year and normally stay at the location next to you. On my trip this week I stayed at your Hilton Gardens. I have traveled extensively over my career and have stayed at all levels of hotels. In regard to your facility, I cannot remember ever staying somewhere where the staff was so friendly, warm and co-operative. From the front desk, to the restaurant/bar, to housekeeping, each person that I interacted with always had a smile on their face and was willing to assist me and other customers in any manner. The whole team just seemed to enjoy working there and that attitude could be felt by the guests.

I want to compliment you on the staff and team you have assembled there. My stay has convinced me that when I travel again to Toronto, your hotel is my facility of choice. Please thank your team for a job well done and I will see you again soon!"
R.H., Electri-Cable Assemblies, August 2009

"I wanted to extend our sincerest thanks on behalf of the team at Harvey’s for all the hard work you and your team put in to making the most recent Harvey’s general manager & franchise meeting a success.

From the advanced set up of the AV and the floor plan of the rooms, to the great food and service, all of our details were attended to.

..While the location is certainly convenient for us, it is hospitality and attention to detail that are top of mind for us when choosing a venue. We look forward to continuing to grow this positive relationship with the Hilton Garden Inn and Toscana Banquet and Conference Centre."
R.M., Harveys, August 2009

"I wanted to commend your staff at the Hilton and Toscana Banquet & Conference Centre for all of their help and attention to detail throughout our wedding this past Saturday, May 30th.

…Your service staff are true credits to your facility.  We found each of them exceedingly attentive to our needs and to those of our guests from the moment we arrived until the music stopped playing at 1:30 AM.  The set-up of the hall was beautiful, the food was delicious and the service was incredibly efficient. 

We have received numerous compliments about the event and a great deal of the credit for our guests' enjoyment goes to your staff.  Beyond the wedding itself, our out-of-town guests loved their rooms and found your concierge staff to be both welcoming and accomodating. We will continue to recommend the Toscana highly to all of our colleagues and friends who will be celebrating a wedding in the near future. 

"Thank you very much for helping to make our wedding day the most incredible day of our lives.”
-N.P.H., May 2009

“I frequetly visit hotels often and have coordinated a number of meetings; I don’t remember a hotel staff so accomodating, so available, and so intend on getting it right. Thank you so much!”
-D.M., May 2009

“Myself and my team would like to thank you for all that you and your staff have provided us during our two weeks. We had a wondering and very successful program. Our students and all Master Teachers that have travelled from 12 differnet parts of the world have complemented on the great facility you have provided us. Many thanks”
-F.L., Rocky Mountain Mystery School, April 2009

“My booking experience with the Hilton has met and exceeded all my expectations. I enjoy working with you and your team at the Hilton Garden Inn.”
-S.K., La Farge, March 2009

“I wanted to mention that the staff members at this hotel are exceptional and have one an amazing job today in accomodating myself and our guests. Thank you again”
-A.K., Cooperators, February 2009

“Thank you so much for all your hard work and attentiveness in helping me put together the seminar this past week. The venue was BEAUTIFUL, and I mentioned to your staff multiple times that it was the best location we held our seminar at across the country. Thank you so much. I look forward to working with you again in the near future!”
-G.T., Titan Funds, November 2008